Red light
Usually shows a fault, protection stop, or a failed session.
- Unplug charging cable.
- Fully stop session and wait.
- Power cycle charger.
- Retry once and check network.
- Escalate to EV specialist if still red.
Vestel charger fault and error help
Updates and additional error guidance will be added over time.
Use this page for plain-English Vestel charger fault and error help, including light status checks and error code references. Start with the quick checks below before escalating.
Yellow light
The yellow light is typically seen on an HS version.
Yellow flashing / blinking light:
This usually means the tamper switch has been triggered and the charger door is open.
Solid yellow light:
This can sometimes be linked to firmware or communication behaviour.
Unofficial resolution based on personal experience:
Connecting the Vestel EV charger to a TP-Link extender has helped in some cases.
A simple test is to switch off your Wi-Fi router while the charger is showing a solid yellow light. If the yellow light disappears, this may point to a communication issue rather than a hardware fault.
In my experience, a TP-Link extender often helps resolve this type of issue: https://amzn.to/4cd8Gi5
Disclaimer: This suggestion is based on my own experience and may vary depending on charger firmware, setup, and site conditions.
Blue light
Often means standby/ready or communication state.
- Start a fresh charging session.
- Check schedule settings and current time.
- Verify backend/OCPP connection if used.
No light / no response
Could be no power or hardware issue.
- Check breaker and power supply.
- Turn charger off/on safely.
- Check cable and connectors.
- If still no response, seek installer/specialist support.
Vestel error codes
Error code behaviour may vary slightly by charger model and firmware version. Use this list as a practical reference and confirm against your charger display.
| Error | OCPP Vendor Error Code | Display |
|---|---|---|
| 0 — Contactor welded | ContactorWelded | ERR-0 |
| 1 — Contactor does not respond | ContactorNotResponse | ERR-1 |
| 4 — Proximity pilot error | ProximityPilot | ERR-4 |
| 5 — CP diode error | ControlPilotDiode | ERR-5 |
| 6 — CP short error | ControlPilotShort | ERR-6 |
| 7 — Over voltage phase 1 | OverVoltage | ERR-7 |
| 8 — Over voltage phase 2 | OverVoltage | ERR-8 |
| 9 — Over voltage phase 3 | OverVoltage | ERR-9 |
| 10 — Under voltage phase 1 | UnderVoltage | ERR-10 |
| 11 — Under voltage phase 2 | UnderVoltage | ERR-11 |
| 12 — Under voltage phase 3 | UnderVoltage | ERR-12 |
| 16 — Residual current error | ResidualCurrent | ERR-16 |
| 17 — Protective Earth Fault | ProtectiveEarth | ERR-17 |
| 18–24 — RFID reader error | ReaderFailure | ERR-18, ERR-24 |
| 19 — Connector Lock Failure | ConnectorLockFailure | ERR-19, ERR-2, ERR-3 |
| 20 — Over Current Failure | OverCurrentFailure | ERR-20 |
| 21–22–23 — Load Balance Communication | LoadBalanceComm | ERR-21, ERR-22, ERR-23 |
| 25 — Power Meter Failure | PowerMeterFailure | ERR-25 |
| 26 — RCD Device Error | RCDDeviceError | ERR-26 |
| 27 — Installation Error | InstallationError | ERR-27 |
| 28 — PEN Error | PENError | ERR-28 |
| 29 — Emergency Button Error | EmergencyButtonError | ERR-29 |
| 30 — Board Communication Error | BoardCommError | ERR-30 |
| 31 — TIC Communication Error | OtherError | ERR-31 |