Red light
Usually shows a fault, protection stop, or a failed session.
- Unplug charging cable.
- Fully stop session and wait.
- Power cycle charger.
- Retry once and check network.
- Escalate to EV specialist if still red.
Error Lights & Error Help
Use these quick checks first. If a fault remains, contact an EV specialist.
Yellow light
Often indicates waiting/attention state.
- Check if vehicle is requesting charge.
- Unplug and reconnect cable.
- Wait and retry session.
- Confirm online/Wi-Fi status.
Blue light
Often means standby/ready or communication state.
- Start a fresh charging session.
- Check schedule settings and current time.
- Verify backend/OCPP connection if used.
No light / no response
Could be no power or hardware issue.
- Check breaker and power supply.
- Turn charger off/on safely.
- Check cable and connectors.
- If still no response, seek installer/specialist support.
Error Codes
Exact codes vary by model and firmware. Common first actions: unplug cable, power cycle charger, retry session, check connection, then seek EV specialist support if fault remains.